Safety and Account Support
How does Service Deel protect users?
Service Deel may provide account, reporting, and safety features. However, users are still responsible for verifying identities, qualifications, listings, payment arrangements, and other important information before making an agreement.
How can I identify fake jobs or suspicious users?
Watch for unrealistic salaries, incomplete company information, requests for money, pressure to act immediately, suspicious links, unofficial email addresses, and requests for sensitive personal or financial information.
What should I do if someone asks for an advance payment?
Do not send money immediately. Verify the person or company, ask for a written explanation and official receipt, and confirm whether the payment is legitimate. Report suspicious requests to Service Deel.
How can I report a user, job, or service?
Go to dispute and make a report. You may also contact customer support and provide the profile name, listing details, screenshots, messages, and an explanation of the issue.
How do I reset my password?
Select “Forgot Password” on the sign-in page, enter your registered email address, and follow the instructions sent to you. Check your spam folder if you do not receive the email.
How can I change my email address or phone number?
You cannot change your default email address however you can change your mobile number thru edit profile page. Sign in, open your profile and click edit profile, update your contact details, and fill the details.
How can I delete my Service Deel account?
Open your account, go to profile, edit profile and delete my account.
What should I do if I cannot sign in?
Check that your email address and password are correct, reset your password, clear your browser cache, update the application, or try another device. If the problem continues, contact Service Deel support.
